If your item was bought online, over the phone or by mail order, as a customer you have consumer returns rights under the consumer contracts regulations.

The Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends 14 days from the day you receive your goods. 

You then have a further 14 days from the date you notify the retailer that you'd like to cancel your order to return the goods to them.

Please feel free to send any item purchased back to us within this time frame, our full address can be found on this page, please include some information in with the return so we know where the item has come from

Return steps:

Returns can be sent back in the normal 14 day period

Refunds or replacements will be dealt with the same day they have been received back and booked in by us, there will be no delays in us processing any returns

Returns address is

Unit 5, Thames Industrial Estate
High Street South